Customer Service

Shipping & Delivery

We ship most items UPS ground or USPS Priority. UPS does not deliver to PO Boxes.

International Shipping

We will ship by USPS Priority Mail Only. No UPS.

Please remember that your government may charge you import duties to receive your order. Please check this out with your government before you order, as we do not have this information.

Privacy & Security NO data is shared with anyone else. Returns & Replacements 30 Day return on any unit. Ordering Order online or call/text us 772-461-0256 Payment, Pricing & Promotions Payment is due prior to shipment Viewing Orders An invoice will be sent with the shipping providers tracking number for every order received. Updating Account Information Sign into your account to update your information.

Free Shipping is always shipped economy. Please allow 3-10 business days for delivery for free shipping items.

WE SHIP FAST!!! We are all about providing excellent customer service. Unfortunately, if you enter a wrong address when placing your order and you do not immediately contact us via email to sales@airwaterice.com we will not be able to redirect your package and you will not be refunded any amount. Please check your email for your order confirmation. Thank you, Air Water & Ice :)